This chapter describes how Magento manages e-mails, how you can edit e-mail content, set e-mails from and to parameters, etc. Magento has built-in functionality called Sales Emails which manages the e-mails sent to customers when the order is processed.

The following steps describe how to set up order e-mails in Magento −

Step 1 − Login to your Magento Admin Panel.

Step 2 − Go to the System menu and click on Configuration option.

Step 3 − On the left side of the navigation bar, go to Sales section and click on the Sales Emails option.

Step 4 − Select the scope under Current Configuration Scope for which you want this configuration to apply.

Step 5 − Under Sales Emails page, expand the Order panel which contains the following settings.

• Enabled − Set this option to Yes to enable new order confirmation e-mails to be sent.

• New Order Confirmation Email Sender − Using this field, select the e-mail address which is to be used for sending new order confirmation.

• New Order Confirmation Template − It selects the template which is to be used for the order confirmation e-mails, sent to the registered customers.

• New Order Confirmation Template for Guest − It selects the template which is to be used for the order confirmation e-mails, sent to the guest customers.

• Send Order Email Copy To − It specifies the e-mail address to which copy of the new order confirmation e-mail is sent.

• Send Order Email Copy Method − You can send copy of the new order confirmation e-mail to the additional e-mail address using BCC or separate e-mail.

Step 6 − After done with the settings, click on the Save Config button to save your changes.